https://jobs.co.uk/job/senior-major-incident-manager-akkodis--e96e6210-1cba-4fef-ab9e-c0568af84486 RSS feed for Senior Major Incident Manager at Akkodis. en-gb Thu, 21 May 2026 00:55:23 GMT https://jobs.co.uk/job/senior-major-incident-manager-akkodis--e96e6210-1cba-4fef-ab9e-c0568af84486 https://jobs.co.uk/job/senior-major-incident-manager-akkodis--e96e6210-1cba-4fef-ab9e-c0568af84486 Tue, 12 May 2026 23:00:00 GMT Location: Belfast | Salary: £60000 - £67500/annum | Type: Permanent | Senior Major Incident & Incident Manager Location: Belfast (Office-based with on-call requirements) Contract: Permanent The Opportunity An exciting opportunity has arisen for an experienced Senior Major Incident & Incident Manager to lead a high-performing team delivering 24/7 incident management services within a fast-paced technology operations environment. Based in a Belfast command hub, you will play a pivotal role in managing critical incidents, ensuring service continuity, and driving operational excellence across the organisation. You will act as a senior escalation point for complex, high-severity incidents, guiding teams through resolution while maintaining strong stakeholder communication throughout. Candidates must be eligible for SC Clearance. Key Responsibilities Lead and support the Major Incident Management team Act as the primary escalation point for major incidents Ensure incidents are resolved within SLAs Provide executive summaries during P1 incidents Manage escalations and cross-functional coordination Produce weekly and monthly MI reports Maintain and improve processes and documentation Drive continuous improvement Coach and mentor... Permanent