Senior Lettings Negotiator

Job Title: Senior Lettings Negotiator
Location: Newton Abbot
?Job Type: Senior Lettings Negotiator
?Salary: £21,000 to £23,000 plus commissions 

Overview:

We are looking for an experienced and results-driven Senior Lettings Negotiator to join our growing team. In this key role, you will take on additional responsibilities, leading negotiations and managing a portfolio of properties. You will drive business growth, mentor junior team members, and ensure exceptional service for both landlords and tenants. If you have a proven track record in lettings, excellent leadership skills, and a passion for property, we want to hear from you!

Key Responsibilities:

Leadership & Team Support:

• Lead by example, providing guidance and support to junior lettings negotiators and assisting in their professional development.

• Mentor and train new team members, helping them develop the skills necessary to succeed in a competitive lettings market.

• Assist in the development of training materials and processes to improve team performance and ensure best practices are followed.

• Conduct regular one-on-one meetings with junior team members to assess performance and provide feedback.

Property Letting & Negotiation:

• Manage a portfolio of rental properties, ensuring maximum occupancy and achieving optimum rental yields for landlords.

• Lead negotiations with tenants and landlords on rental terms, pricing, and other conditions, ensuring both parties’ needs are met.

• Provide expert advice on market trends, property pricing, and rental strategies to guide landlords in making informed decisions.

• Oversee the lettings process from property viewings to contract signing and tenant move-in, ensuring all aspects run smoothly.

Client Relationship Management:

• Build and maintain strong relationships with landlords and tenants, ensuring their needs are met and expectations are exceeded.

• Resolve tenant or landlord issues quickly and professionally, maintaining high levels of client satisfaction and fostering long-term relationships.

• Act as the main point of contact for landlords, managing expectations and addressing concerns promptly and professionally.

• Ensure effective communication and coordination between the lettings team, landlords, tenants, and other stakeholders during the tenancy process.

Business Development:

• Actively generate new business opportunities by identifying and securing new landlords and rental properties.

• Proactively market and promote the company’s lettings services, building brand awareness and expanding the client base.

• Attend property viewings, networking events, and industry meetings to grow your professional network and generate leads.

• Contribute to business development strategies and identify areas for growth and improvement in the lettings department.

Administration & Compliance:

• Ensure all property listings, documentation, and records are up-to-date and compliant with current legislation and industry standards.

• Oversee the preparation of tenancy agreements, conducting reference checks, and ensuring that all contracts meet legal requirements.

• Maintain accurate and organized records of property transactions, tenant information, and client communications within CRM systems.

• Ensure compliance with industry regulations and best practices, keeping up-to-date with changes in legislation and policy.

Key Skills and Qualifications:

• Experience: At least 2-4 years of experience in a lettings negotiator or senior role, with a proven track record in property lettings and negotiations.

• Market Knowledge: In-depth understanding of the lettings market, industry legislation, and best practices in property management.

• Communication Skills: Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with clients and team members.

• Organizational Skills: Strong organizational and time-management abilities, capable of managing multiple tasks and priorities effectively.

• Client-Focused: Ability to build and maintain long-lasting client relationships, delivering exceptional customer service.

• Technology Proficiency: Proficiency in property management software, CRM systems (e.g., Reapit), and Microsoft Office Suite (Word, Excel, PowerPoint).

• Licensing: A full, clean driving license may be required (depending on role location).

• Qualifications: ARLA (or similar) qualification is desirable but not essential.

Benefits:

• Competitive Salary with performance-based commission structure circa £10,000 per annum

• Car allowance  - £3600 per annum

• 23 days annual leave

• Your Birthday off

• Opportunities for Career Progression into management roles and beyond.

• Ongoing Professional Development & Training to support career growth and enhance industry knowledge.

• Health Insurance and other health-related benefits.

• 3% Pension Contributions to help you plan for the future.

• A dynamic and collaborative work environment where your ideas and contributions will be valued.

• Additional perks such as team incentives, bonuses, and rewards for performance

How to Apply:

If you have the experience, drive, and passion to lead in this role, please apply now!

We look forward to receiving your application!

##YourMoveEdwardRosePropertyGroup## is an equal opportunity employer and encourages applicants from all backgrounds.

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