Senior Key Account Manager

Lead Account Manager x 2 Fivemiletown Permanent Hybrid Working Great Package and Benefits Bela Recruitment is currently recruiting "2 x Lead Account Managers" for a very successful organisation based in Fivemiletown. These are two separate jobs, working across different business units within the wider organisation. This is an excellent opportunity for experienced Account Manager, Contract Manager or Commercial Manager or Customer Success Manager, ready to take greater ownership of key customer accounts while leading and developing an established account management team. The Job Reporting to senior management, you will lead a team of Account Managers and Account Coordinators, taking responsibility for the commercial performance and successful delivery of major customer contracts. Responsibilities Promote company values, lead, support and develop the Account Management team. Manage key B2B customer relationships and senior stakeholders. Ensure contractual KPIs, SLAs and service expectations are achieved or exceeded. Deliver sales, gross margin and account growth targets. Identify opportunities for upselling, cross-selling, value engineering and cost efficiencies. Oversee regular client reviews and account development plans. Monitor commercial performance, budgets, forecasts and potential risks. Resolve escalated customer or contractual issues. Set team objectives and KPIs and monitor ongoing performance. Produce regular commercial and management reports. Requirements You ..... full job details .....