Senior Key Account Executive

Looking to take the next step in your customer service career? Movianto Bedford is hiring!As a Senior Key Account Executive you will play a key role in delivering exceptional service and supporting the team. If you''re passionate about customer care and ready to take on more responsibility, this could be your next opportunity! Working Monday to Friday (37.5 hours a week) on an annual salary of £32,331.45 per annum.BenefitsNo weekend or bank holiday workingDiscounted gym memberships / onsite gym33 days annual leave (including bank holidays)Holiday Purchase schemeFlexible pay through WagestreamLife AssuranceUp to 5% Employer Pension ContributionAccess to Simply Health24/7 GP, physiotherapy and counselling through our EAP serviceCycle to Work schemeAccess to MyRewards, a benefits platformWho we areMovianto is a leading pharmaceutical supply chain partner, providing best-in-class logistics solutions for the pharmaceutical, biotech, medical device, and diagnostics industries.Purpose of the roleAs a Senior Customer Service Advisor, you''ll be the first point of escalation for complex service issues and complaints. You''ll take ownership of investigations, provide swift resolutions, and support your team to consistently deliver best-in-class customer service.How you''ll make an impact as a Senior Customer Service Executive at Movianto:Handle escalated customer queries via phone and email, owning cases through to resolution.Investigate issues such as late deliveries, damages, and ..... full job details .....