https://jobs.co.uk/job/senior-itsm-process-support-analyst-ao-shearman--276aed0f-8fe3-409c-bce2-0bafbea49e6a RSS feed for Senior ITSM Process Support Analyst at A&O Shearman. en-gb Sat, 08 Aug 2026 15:38:10 GMT https://jobs.co.uk/job/senior-itsm-process-support-analyst-ao-shearman--276aed0f-8fe3-409c-bce2-0bafbea49e6a https://jobs.co.uk/job/senior-itsm-process-support-analyst-ao-shearman--276aed0f-8fe3-409c-bce2-0bafbea49e6a Sat, 08 Aug 2026 11:52:14 GMT Location: Newtownabbey | Salary: 10000-500000 Annual | Type: Permanent | We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in AandO Shearman''s Belfast office. Information Technology team - Belfast The core of the global technology department''s mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 30+ countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabling all offices to benefit from complete systems integration and economies of scale. We have around 400 technologists based predominantly in the UK, Singapore and increasingly in the US. Technology Services Deliver performant, available and consistent technology services by operating the firm''s core systems and providing world-class support across all regions and offices to enable frictionless user experiences. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. T... Permanent