Senior IT Technician

Senior IT Technician Frodsham, Cheshire £37,000 - £42,000 Permanent Full-time Site-based We''re recruiting an experienced IT support and infrastructure professional to join a successful and growing organisation based in Frodsham. This is a broad, hands-on position combining IT support, infrastructure, networking and cyber security. We''re looking for someone with the technical depth and confidence to take day-to-day ownership of the IT environment. You''ll be the go-to person for IT on site, supporting users while also taking an active role in protecting the organisation''s systems, devices, networks and data. This isn''t simply a service desk position. You''ll need to be comfortable investigating technical and security issues independently and seeing problems through to resolution. What You''ll Be Doing Providing hands-on 1st, 2nd and where required 3rd-line IT support Taking day-to-day ownership of IT issues across the business Supporting and administering Microsoft 365, Active Directory and Entra ID Managing users, permissions, MFA and access controls Supporting Intune/MDM, endpoint management and device security Maintaining desktops, laptops, mobile devices, printers and associated hardware Troubleshooting LAN/WAN, Wi-Fi, switches, routers, VPNs, DNS and DHCP Supporting Windows Server and wider IT infrastructure Managing security updates, patching, antivirus and endpoint protection Helping identify and respond to cyber security risks, vulnerabilities and incidents ..... full job details .....