Senior IT Support Engineer / Lead IT Technician (AWDO-P13860) in Hull)

Overview

Senior IT Support Engineer / Lead IT Technician who is highly technical with a solid IT infrastructure / IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in Hull, East Yorkshire.Job Details

LOCATION: Hull, East YorkshireSALARY: £35,000 - £40,000 per annum (depending on experience)JOB TYPE: Full-Time, PermanentDUTIES

IT Strategy and Innovation: Support and implement the IT strategy in collaboration with the IT Technician and Senior Leadership Team, adapting to business needs and driving innovation, including AICommunication and Reporting: Maintain regular communication with stakeholders and attend management meetings, providing reports as requiredTeam Leadership: Manage the daily tasks of the IT Technician, offering support, feedback, and promoting professional developmentInfrastructure Management: Ensure optimal performance of servers, networks, and related systems while proactively monitoring to prevent downtimeSecurity Oversight: Maintain and monitor firewalls, antivirus, and web filtering to safeguard systemsSoftware and Licensing: Oversee software distribution, updates, and ensure licensing complianceBackup and Recovery: Implement robust backup and recovery procedures to protect business continuityProcurement and Budgeting: Advise on equipment needs, support stock management, and contribute to IT budget planningAsset and Resource Management: Maintain inventories, manage user accounts, and ensure correct disposal of end-of-life equipmentSystems and Support: Troubleshoot phone systems, LAN, cabling, and maintain Windows environmentsHardware and Software Maintenance: Repair, upgrade, and configure IT equipment and applicationsStaff Training: Support and train staff in effective IT use, fostering digital capability across the organisationFacilities and Equipment: Manage the IT tech room, equipment spares, printers, and consumablesFlexibility: Work flexibly, including outside normal hours when requiredCandidate Requirements

Technical Expertise: Strong knowledge of IT infrastructure, systems, and emerging technologies such as AI, cybersecurity, and cloud computingStrategic Capability: Ability to align IT strategy with business objectives, driving innovation and efficiencyIT Architecture: Proficiency in software architecture, and data managementLeadership and Management: Proven experience in leading teams, managing projects, and supporting professional developmentProblem-Solving: Strong analytical skills with the ability to diagnose and resolve complex technical issuesCommunication Skills: Clear and confident communicator, capable of liaising effectively with stakeholders at all levelsHow to Apply

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P13860Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Hull, East Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.awd online | ..... full job details .....