Senior IT Project Manager / Programme Manager - CRM Transformation

An opportunity has arisen for a Senior Project Manager / Programme Manager to join a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.

As a Senior Project Manager / Programme Manager, you will lead the delivery of a CRM transformation programme, ensuring successful implementation across multiple business functions and branch networks.

This is a fixed term contract-based role (12-24 months) with potential for extension offering a salary of circa £100,000 and benefits.

You will be responsible for

• Leading the end-to-end delivery of a CRM migration programme
• Developing and maintaining the overall project plan, including key milestones and dependencies
• Acting as the primary link between internal stakeholders and external system providers
• Translating business requirements into clear delivery outcomes
• Defining and documenting requirements for internal tools and system enhancements
• Managing rollout activity across branch networks and supporting user adoption
• Monitoring progress, risks, and issues, ensuring clear visibility for senior leadership
• Driving resolution of delivery risks, including integration, data, and adoption challenges

What we are looking for

• Previously worked as a Project Manager, Programme Manager or in a similar role.
• Proven experience delivering complex CRM or large-scale system implementations
• Background in project delivery within multi-stakeholder and multi-site environments
• Experience working with third-party suppliers or system vendors
• Strong ability to manage full project lifecycles from initiation through to rollout
• Highly organised with the ability to maintain clarity across complex workstreams
• Able to identify risks early and implement practical mitigation strategies

Shift:

• Monday - Friday
• 8:45 AM - 5:30 PM

What’s on offer

• Competitive salary
• Company car or car allowance
• 33 days annual leave allowance
• Additional day off for your birthday
• Pension scheme
• Life assurance
• Employee support and wellbeing programme

This is a fantastic opportunity to take ownership of a major CRM transformation and make a tangible impact across a well-established property organisation.

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