Senior IT Engineer

About the BusinessThis organisation operates within the manufacturing industry, supplying products to a diverse range of sectors such as personal care, healthcare, veterinary, household, automotive, and specialist technical markets.The business forms part of a larger, well-established group with a long-standing presence in the industry and a history of growth through strategic expansion. Role OverviewAn opportunity has arisen for an experienced and proactive IT professional to take ownership of all on-site technology operations at a manufacturing and office facility. This position is critical to ensuring that IT systems, infrastructure, and users are supported efficiently while maintaining high levels of reliability and security.Acting as the main point of contact for all IT-related matters, you will handle both routine support queries and more complex technical issues. The role also involves contributing to ongoing improvements in cybersecurity, user knowledge, and overall IT performance across the site.Key ResponsibilitiesTake responsibility for the smooth running of IT systems across both production and office environmentsProvide frontline technical support while also acting as a point of escalation for more complex issuesManage and resolve technical problems, working with third-party providers where requiredCarry out hands-on tasks such as hardware setup, device configuration, maintenance, and repairsSupport new employees by setting up equipment, granting system access, ..... full job details .....