Senior IT Engineer - Engineering/Manufacturing

Senior IT Support Engineer - Engineering/ManufacturingLocation: Brixworth, NorthamptonshireSalary: £35,000 - £42,000 per annum DOEAn exciting and rare opportunity has arisen to join our client, a globally recognised engineering and technology organisation. Operating within a fast-paced, high-performance environment, they''re looking for an experienced IT Support Engineer who enjoys solving complex technical issues and delivering an exceptional service to end users.This role would suit someone who enjoys getting stuck into problems, working closely with users, and taking responsibility for issues through to resolution. You''ll work across a broad Microsoft estate, supporting end users, infrastructure, cloud services and business-critical systems.What you''ll be doing Providing 2nd line support with regular exposure to 3rd line issuesSupporting Microsoft 365, Azure and modern workplace technologiesManaging incidents, service requests and technical escalationsTroubleshooting Windows, networking, hardware and software issuesSupporting system upgrades, deployments and infrastructure projectsWorking closely with internal teams and stakeholders across the businessIdentifying opportunities to improve processes, reliability and user experienceParticipating in occasional out-of-hours support when required What we''re looking for Strong experience in a 2nd Line or Senior Support positionExcellent troubleshooting skills across Windows 10/11 environmentsExperience supporting Microsoft ..... full job details .....