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Permanent

Senior Integrations Account Manager

London
money-bag Negotiable
Posted 6 days ago

About the Role

We are seeking a strategic and results-driven Senior Integrations Account Manager to grow our global network of POS and middleware partners, shaping a portfolio that meets local market needs and unlocks growth.You will lead strategic relationships, resolve integration issues, and drive performance through close collaboration with technical, commercial, and product teams. If you bring deep POS knowledge and a proactive partnership mindset, we''d love to hear from you.What You''ll Do

Partnership Leadership : Own and deepen strategic relationships with key POS and middleware partners, acting as the senior commercial lead to tailor the partner portfolio to local market needs and long-term business goals.Strategic Planning and Execution : Collaborate closely with executive stakeholders across Product, Tech, and Commercial teams to develop and implement comprehensive engagement and account management strategies that ensure consistent partner success across diverse markets.Integration and Capability Strategy : Drive the end-to-end integration strategy, working with internal and external senior stakeholders to deliver scalable, best-in-class technical solutions and build future-ready integration capabilities aligned with evolving partner needs.Commercial Growth : Identify, prioritise, and execute joint business opportunities with partners to unlock incremental revenue streams and maximise the overall commercial value of each strategic partnership.Performance and Governance : Establish and lead structured performance frameworks, including executive business reviews, to monitor KPIs, ensure accountability, and drive continuous improvement across technical, commercial, and operational dimensions.Escalations and Market Insight : Serve as the senior escalation point for complex issues, while providing strategic market intelligence, competitor analysis, and executive reporting to inform leadership decisions and shape the partnership roadmap.What You''ll Bring

Experience and Expertise : Consolidated experience as senior account management or strategic partnerships within tech, SaaS, or digital marketplaces, with deep knowledge of POS, middleware, and platform integrations.Partnership Leadership : Proven success building and scaling enterprise technology partnerships, negotiating high-value agreements, and managing executive relationships to unlock long-term value.Executive Communication and Influence : Exceptional stakeholder management and communication skills, adept at representing the business in senior forums and aligning partners with strategic priorities.Strategic and Commercial Acumen : Data-driven decision-maker with strong business judgment, skilled in opportunity assessment, performance evaluation, and risk mitigation using commercial models and KPIs.Cross-Functional Leadership and Change : Experienced in leading complex, multi-workstream programmes across global teams; proactive change agent comfortable driving innovation and aligning stakeholders.Why Join Us?

We''re a global company with international impact and a supportive, fast-paced culture. Our teams work with some of the best-known brands on the planet. We are committed to an inclusive culture where you can bring your most authentic self to work every day, and we encourage diversity of people and thinking.Ready to take your seat? Apply ..... full job details .....

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