Senior Infrastructure Operations Engineer - Driver and Vehicle Licensing Agency - SEO

Location: Swansea Join the Driver and Vehicle Licensing Agency (DVLA) and play a vital role in keeping essential digital services running smoothly for millions of users. As part of a major transformation, you''ll help support the shift to modern, cloud-based platforms while ensuring day-to-day services remain reliable and secure. If you thrive in fast-paced environments and enjoy leading teams through complex operational challenges, this is a role where you can make a real impact. About the role As a Senior Infrastructure Operations Engineer, you''ll lead a 24/7 Operations Centre shift, bringing together monitoring, response and platform teams into one coordinated function. You''ll set direction, manage priorities and ensure the safe, effective operation of DVLA''s critical infrastructure and services. This is a hands-on leadership role where you''ll balance incident response, operational delivery and continuous improvement, while bringing teams together to work in a consistent, collaborative way. What you''ll be doing Lead a team of engineers, setting priorities and overseeing operational activity Take ownership of live incidents, ensuring timely resolution and clear escalation Oversee monitoring and alerting to proactively manage risks and issues Bring together teams across operations and platforms to work as one Ensure clear communication, handovers and decision-making across shifts Drive improvements through automation and better ways of working Support service ..... full job details .....