Senior Import Air coordinator 4/4 days

Senior Air Import Co-ordinator required to join this busy Import team Location: Heathrow4 on 4 off day shift-12-hour shifts from hrsSalary up to £40k About the roleThis role requires a proactive and well organised individual who must have extensive knowledge of import customs procedures , Import experience and pride themselves on customer service. Job role includesManaging all aspects from start to finish of the import process. Completing the custom procedures with total accuracy ensuring that deadlines are met both internally and those defined by customsObtaining and communicating internally and externally all necessary information to ensure correct measures are in place and customer needs are met.Managing customer issues and the ability to deal with minor issues, disputes or complaintsEnsuring documentation is up to date, loaded correctly and make Team Leaders aware of any issues that may ariseProactively actioning duties on a daily basis, supporting the team during times of absence or holidaysAttend customer meetings and identifying areas and services we can sell to our existing clientsAssist with staff training and sharing knowledge within the teamAbility to meet tight deadlinesWorking well as part of a team and continually improving processes Any other duties as required by management for the smooth and efficient operation of the departmentWhat are the requirements? You will have excellent communication skills, spoken and written Build good working relationships with ..... full job details .....