Senior ICT Infrastructure Analyst

Apple Recruitment are recruiting for a Senior ICT Infrastructure Analyst on behalf of the NI Assembly. This role will be for up to 12 months. Hourly rate based on £36,122 p.a. (+£1,971 salary supplement p.a.) which equates to an hourly rate of £19.80 per hour. Job Description: The main duties and responsibilities are: • Providing technical support and advice to customers, taking enquiries in person, by phone and email; • Diagnosing and resolving customer''s problems effectively and efficiently, following up with customers to ensure full resolution of issues; • Classifying and prioritising problems, documenting their causes and implementing remedies and preventative measures; • Identifying and analysing broader technical and system issues, helping to find appropriate solutions including consulting internal and external specialists where required; • Patching and updating MS Windows Server operating systems running in a Windows Hyper- V 2019 environment and other software and liaising with other IS Office teams to ensure that appropriate security measures are in place; • Supporting and managing services in the Microsoft Azure cloud environment. • Supporting the delivery of in house developed applications, using Microsoft technology (such as Dev Op pipelines, Company Portal). • Managing and configuring TCP/IP network equipment such as switches; • Managing and maintaining MS Exchange 2016 (or later) on premise email and cloud based MS Office365 email systems including management ..... full job details .....