MPI requires a Temporary Senior HR Adviser, for our client based in Birmingham Rate: £20 to 22 per hourStart date: 14.04.2025Duration: 06.06.2025Hybrid: 2 days in office (Wednesday and Thursday)Interview: TBC The roleThe role exists to deliver specialist advisory services and pre-defined process work to the client s workforce all levelsThe role provides guidance challenge, information, manages data and completes process delivery, often of a specialist natureThe role advises the workforce based on information received and knowledge of policy and process; understands issues and problems and manages them accordinglyThe role works in partnership with wider specialist teams to manage and deliver more complex specialist projects and deliverablesResponsible for managing and building a high-performing teamThe role manages team performance, ensures accountabilities are clear and implements performance improvement initiativesThe role ensures that skills are available to deliver good service for their area of accountabilityKey SkillsTo provide requests/query resolution service to workforce, at all levels, following clearly defined processes, in line with defined Service Level Agreements (SLAs)To problem solve complex/escalated queries and issues where requested, offering resolutionTo understand and gain insight into customer requirements through exploring issues, reviewing data and seeking feedbackTo support the timely and efficient delivery of planned one-off and ongoing people ..... full job details .....