Senior Housing Portfolio Manager

Senior Housing Portfolio Manager (Institutional Client)£90,000 - £105,000LondonWould you like to join Hyde as a Senior Housing Portfolio Manager and make a real impact in Housing? Previous experience in a similar role, managing a housing contract, ideally within a corporate environment is essential.Hyde is looking for a Senior Housing Portfolio Manager to lead the operational delivery of a prestigious institutional client''s affordable homes portfolio. This is a senior, high-profile role where you''ll oversee national management contracts, ensuring customers and leaseholders receive exceptional, compliant, and customer-focused services. You''ll work closely with Hyde Management Services and act as the trusted advisor to the business, driving governance, performance oversight, and reporting. From monitoring KPIs to ensuring regulatory compliance, you''ll make sure services are delivered efficiently, financial targets are met, and customers thrive in safe, well-managed homes.What you''ll do:Oversee an institutional client housing contract, ensuring it meets customer, regulatory and financial requirements.Maintain a performance framework and provide clear reports for senior leaders.Coordinate support services and update stakeholders on relevant policy or legislation changes.Act as senior escalation point for service issues and lead customer/stakeholder communications.Strengthen customer insight and ensure smooth, compliant onboarding of new homes.Ensure compliance with ..... full job details .....