Senior Housing Manager

Avalon are currently recruiting for a Senior Housing Manager with very strong housing benefit experience on a remote basis for a supported housing provider. The Opportunity Avalon are working with a growing and dynamic organisation to find a Senior Housing Manager. The successful candidate will oversee the day-to-day housing management operations, ensuring that tenants receive a high-quality and efficient service through a Managing Agent. The main duties of the Senior Housing Manager role include: Utilising extensive knowledge of housing benefit to provide accurate advice and guidance to residents and challenge local authorities Overseeing all housing management activities, including income and referrals management. Monitoring managing agent''s performance against KPIs and implementing performance improvement plans when needed. Resolving complex tenancy management issues, such as anti-social behavior (ASB) and tenancy breaches. Providing guidance to managing agents on tenancy management issues. Supporting the income team and liaising with credit control to ensure timely payments. Producing regular reports on housing management, income performance, and referrals. The Senior Housing Manager will report to the Head of Operations and work with the Managing Agent to deliver key services. However, the role is self-sufficient with no dedicated administrative support. Benefits Salary: 50,000 per annum Work Arrangement: A remote-based position with an opportunity to work in a ..... full job details .....