Senior Homes and Lettings Officer

Salary: £44,547 per annum plus opportunity to earn up to 5% performance related bonus Contract: Full-time, fixed-term contract until march 2027 Location: Hale Village, London, N17, across Newlon stock and hybrid working Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced individual with first class customer service skills to join our Homes and Lettings Team and establish positive relationships between Newlon and all our residents, new and existing. Working closely with Local Authorities, Nominated Agencies and other stakeholders, you will be part of a team responsible for ensuring the successful letting of Newlon''s empty properties, the beginning and ending of tenancies and establishing new customers in their homes. You will effectively be the ''face of Newlon'' for new residents. With proven experience in a customer service delivery role and working in a housing setting, you will have excellent communication skills, demonstrable empathy with the needs of residents and a genuine commitment to resolving their housing issues. You will also have a genuine working knowledge of letting properties within target and maximising the best use of Newlon properties. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You''ll also be working out of purpose-built offices that form part of the ..... full job details .....