Senior Hire Controller

Senior Hire Controller opportunity near Braintree with lifting and plant machinery hire specialists, offering bonuses, healthcare, holidays, and career progression.Our client is an established lifting and plant machinery hire business with a friendly working environment and a strong customer focus. This is an excellent opportunity to join a supportive team where you will play an important role in the day-to-day running of the hire desk.Key Benefits of the Senior Hire Controller: £35,000 £40,000 per annumTwo bonus payments per year25 days'' holiday plus bank holidaysPrivate healthcare schemeLife assuranceDeath in service benefitMonday to Friday, 8:00am 5:00pmFriendly and supportive working environment About the Role Key Responsibilities: As Senior Hire Controller, you will take a lead role within the hire desk, overseeing two coordinators and ensuring customers receive an efficient, professional service.Your responsibilities will include: Managing and supporting two hire coordinatorsHandling customer enquiries by telephone and emailProcessing hire orders accurately and efficientlyCoordinating equipment availability and customer requirementsResolving customer queries and hire-related issuesSupporting the smooth day-to-day operation of the hire deskBuilding strong relationships with customers and internal teamsEnsuring a high standard of customer service is maintained About You Senior Hire Controller You will ideally have experience within the plant, lifting equipment or ..... full job details .....