Senior Hire Controller

Senior Hire Controller Salary: 30,000 - 35,000 DOEReady to take the next step in your hire career?Are you an experienced Hire Controller who knows how to keep a busy hire desk running smoothly? Do you enjoy building strong customer relationships, solving problems, and being the person your team and customers can rely on?We are currently recruiting for a Senior Hire Controller to join a successful and growing independent hire business based in Park Royal.This is a fantastic opportunity for an experienced hire desk professional from a tool, plant, access, or equipment hire background who is looking for more responsibility, greater involvement, and the chance to make a real impact within a busy depot environment.What will you be doing?As a Senior Hire Controller, you will be at the heart of the depot operation, managing customer relationships, supporting the hire desk team, and ensuring every hire runs smoothly from enquiry through to completion.You will be responsible for:Becoming a trusted point of contact for key customers, providing expert advice and ensuring an outstanding service experience.Managing the complete hire cycle, including enquiries, quotations, contracts, extensions, off-hires, exchanges, and account queries.Handling more complex customer requirements and finding practical solutions quickly.Working closely with transport, workshop, and yard teams to coordinate deliveries, collections, and equipment availability.Building strong customer relationships to ..... full job details .....