Senior Facilities Operations and Safety Manager

Your new company

Hays Facilities Management are delighted to be recruiting for an experienced Senior Facilities Operations & Safety Manager to join the world-renowned London-based university on an interim basis.
Your new role
This is an excellent opportunity for a Facilities Management professional with strong operational leadership and health & safety expertise to lead facilities services across a diverse property portfolio. The successful candidate will oversee operational delivery, compliance, stakeholder management, contractor performance, and facilities teams while driving service improvements across multiple locations.
Facilities Management

• Lead the day-to-day delivery of facilities management services across multiple sites.
• Manage building operations, contractor performance, cleaning, security, and soft services.
• Develop facilities policies, procedures, and operational standards.
• Support new facilities projects, refurbishments, and estate developments.
• Build strong relationships with landlords, service providers, and key stakeholders.

Health & Safety

• Lead health & safety compliance across the estate.
• Develop and implement health & safety policies, risk assessments, and procedures.
• Manage audits, inspections, incidents, and corrective action plans.
• Deliver training and promote a positive health & safety culture.
• Chair health & safety meetings and provide expert advice to stakeholders.

Leadership & Team Management

• Lead, motivate, and develop facilities staff and direct reports.
• Manage resource planning, performance, and service delivery.
• Drive high standards of customer service and stakeholder engagement.
• Support recruitment, induction, and training of team members.

Financial & Operational Management

• Manage facilities budgets, procurement activities, suppliers, and contractors.
• Ensure value for money and efficient service delivery.
• Identify and implement service improvements and operational efficiencies.
• Support strategic planning and business continuity initiatives

What you''ll need to succeed
Essential

• Significant Facilities Management experience within a complex environment.
• NEBOSH or IOSH qualification.
• Proven experience managing facilities operations and service delivery teams.
• Strong understanding of health & safety legislation and compliance.
• Experience managing budgets, suppliers, and contractors.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.

Desirable

• Experience within Higher Education, Public Sector, Healthcare, or similarly complex estates.
• Project management experience.
• Experience supporting estate developments or refurbishment programmes.

What you''ll get in return

• Opportunity to lead facilities operations across a complex multi-site estate
• High-profile stakeholder engagement
• Immediate start available

What you need to do now


If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now.
If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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