https://jobs.co.uk/job/senior-engagement-manager-servicenow-smartedge-solutions-ltd--62a244f3-e00d-431e-b6ab-00807c09c367 RSS feed for Senior Engagement Manager - ServiceNow at Smartedge Solutions Ltd. en-gb Thu, 10 Sep 2026 17:34:15 GMT https://jobs.co.uk/job/senior-engagement-manager-servicenow-smartedge-solutions-ltd--62a244f3-e00d-431e-b6ab-00807c09c367 https://jobs.co.uk/job/senior-engagement-manager-servicenow-smartedge-solutions-ltd--62a244f3-e00d-431e-b6ab-00807c09c367 Thu, 10 Sep 2026 11:54:01 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | Essential skills/knowledge/experience: ServiceNow Projects management experience. Project Management, ServiceNow Platform, ITSM/ITOM/ITAM/Platform workflows, Solution Design, ServiceNow integrations. ServiceNow Certifications (CSA/CAD/CIS). PMP/Prince II certifications. Leads large and complex engagements and delivery teams while providing technical leadership and guidance to customers. Design scalable ServiceNow workflow solutions and technical architectures aligned to long-term customer objectives and integrating AI into work processes, decision-making and problem-solving. Conduct workshops, assess current-state processes, and define future-state technical solutions applying. AI tools to streamline workflows, generate insights and support strategic initiatives under guidance. Review, guide and validate technical deliverables including configuration, integrations, testing and technical documentation. Desirable skills/knowledge/experience: Industry domain expertise Additional ServiceNow certifications Experience managing resource scheduling across a multi-engagement portfolio, with the ability to balance competing priorities and last-minute changes Confident communicator who is ... Permanent