Senior Disrepair Specialist Officer

We are recruiting on behalf of a South London local authority for a Senior Disrepair Specialist Officer to support the operational delivery of Awaab''s Law. This role is critical in ensuring all emergency hazards are identified, reported, and resolved within 24 hours of notification. You will manage a small team delivering both proactive and reactive administrative support to the disrepair service, working closely with repairs partners, customer services, back-office, and operational teams. Acting as the key liaison for disrepair queries, you will support the Disrepair Manager by providing expert guidance and ensuring accurate diagnosis of disrepair cases across council housing stock. The post holder will play a central role in connecting front-line and back-office services, enabling clear communication and efficient responses to residents. You will champion a collaborative "One Team" approach to resolve complex cases and complaints, ensuring compliance with Awaab''s Law and its escalation timeframes while driving continuous service improvement. Key responsibilities include supervising and coordinating team members, leading regular one-to-ones and team meetings, and maintaining strong performance management and wellbeing support. You will be responsible for meeting reporting deadlines, attending stakeholder meetings, and managing workloads to achieve targets across time, cost, and quality. How to Apply If you are interested in this role and meet the criteria above, please ..... full job details .....