Senior Delivery Lead UKS

Senior Delivery Lead UKS

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AvanadeJoin to apply for the Senior Delivery Lead UKS role at Avanade. We are seeking a seasoned and visionary leader with a track record of delivering large and complex projects and programmes. As a key member of our leadership team, you will oversee the planning, management, and successful delivery of strategic projects, driving customer satisfaction and growth. You will lead our most critical and complex projects and programmes with full accountability for delivery, nurture and maintain strong client relationships to ensure delivery excellence and client satisfaction, and ensure adherence to schedule, budget, and quality benchmarks. You will also have the opportunity to mentor and provide technical expertise to colleagues.

What you’ll do

Have delivery accountability of contracted solutions at the programme or project level, ensuring adherence to deal economics, schedule, and quality standards.

Effectively manage overall project/programme risks, make critical adjustments as necessary, and gain buy-in from senior management for key project plans.

Oversee and drive the development, implementation, and maintenance of comprehensive project work plans.

Ensure traceability of project requirements throughout the project life cycle.

Provide strategic direction for change management activities and support clients in their change enablement processes.

Seek out growth opportunities for the account, the client, the team and our people.

Mentor and develop team members, and manage relationships with suppliers and subcontractors.

Demonstrate client communication skills at all levels, including executive level, with consideration for different cultures and first languages.

Be the escalation point for delivery issues and take a hands-on approach to course-correct troublesome projects.

Ensure consistent programme governance, attend and contribute to steering meetings and project progress updates.

Manage client and team expectations.

Manage the sales process:

Review the solution to confirm it can be delivered within the budget available

Draft or review contracts ensuring scope, dependencies and risks can be managed

Ensure deliverables and work products are achievable

Review staffing proposals to ensure they have the right skills and capability

Qualifications

Specific experience implementing Dynamics 365 (CE or ERP) for Enterprise level clients.

Extensive understanding of contract terms and interpretation, with excellent customer expectations management skills.

Proven experience applying key project/program management disciplines, including estimation, work planning, and scope management.

Proficiency in project management methods, tools, and techniques, with working knowledge of Microsoft technologies and expertise in Microsoft Project and Azure DevOps (ADO) for precise project tracking and control.

Knowledge of Earned Value reporting to support financial decision-making.

Strong people management abilities, including team leadership and mentorship.

Having PMI PMP or PgM certification and a Bachelor''s degree in a business or technology-related field is advantageous.

Ideal candidates have strong project management experience in an IT and consulting environment, particularly for global external clients, with direct people management experience for on- and offshore resources.

About you

Consultative, collaborative, relationship builder

Strong team player and problem solver

Demonstrated ability to think systematically and logically to solve complex problems

Resilient, adaptable, flexible

Intellectually curious and passionate about tech

Effective storyteller and engaging content creator

Strong oral and written communication skills for effective collaboration and negotiation

Results-oriented mindset with ability to drive change in unstructured environments

Learn moreTo learn more about the types of projects our Delivery Management team works on, check out case studies and related resources on Avanade.

Benefits and cultureAvanade offers opportunities to work with Microsoft’s Global Alliance Partner of the Year, with development and training (minimum 80 hours per year for training and paid certifications), access to global resources, and a supportive, inclusive culture focused on growth and innovation.

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

Industries

IT Services and IT ..... full job details .....