Senior Debt Adviser

Role Purpose: As a Senior Debt Adviser, you will work with, support, assist and represent vulnerable people of all ages and abilities to improve their financial situation and wellbeing. You will assess people''s circumstances and advise them accordingly. This will involve offering support and advice in income maximisation, financial capability, energy comparison, welfare benefit and specialist debt advice. You will work with, support, and represent people of all ages and abilities, many of whom will be experiencing circumstances that make them vulnerable. The role will involve delivering support and casework with a multi-channel approach. Some outreach visits may also be required. Key Responsibilities: Working with and supporting vulnerable people of all ages and abilities to try to maximise their income and improve their financial circumstances and wellbeing. You will establish a relationship based on trust to ensure you provide the necessary support and assistance; Providing technical supervision to support the Debt Advice team in their roles to ensure the service is accurate, effective and tailored to the individuals'' circumstances. Actively seek ways of assisting the Management Team in the management of the Debt Advice service. This includes contributing to thinking about development of systems, services and staff. To conduct monthly case reviews of the Auriga Assist Debt Team in line with established quality standards and provide feedback with team members. To ..... full job details .....