Senior Data Analytics Manager - Commercial Operations

Overview

Senior Data Analytics Manager - Commercial Operations at Holland and Barrett (HandB). We aim to empower healthier, happier lives and are Europe\''s largest health and wellness retailer. Our Analytics organisation includes five verticals: four embedded analytics areas aligned to key business functions, and a central Business Intelligence team focused on cross-functional reporting and performance enablement. You will lead the Commercial (Ops) analytics vertical, covering pricing, promotions, stock exit, and operational performance, managing a team of analysts and partnering with stakeholders in Trading, Pricing, Commercial Ops, and Supply Chain.What You’ll Do

Lead the analytics roadmap for Commercial Operations across pricing, stock exit, margin performance, and trading analytics.Manage, coach, and develop a team of Commercial Analysts (mid and senior levels).Partner with stakeholders across Trading, Pricing, Commercial Ops, and Supply Chain to shape priorities and drive impact through data.Ensure delivery of dashboards and tools in Metabase that enable better decision-making on pricing, promotions, and markdowns.Own planning and prioritisation across analytics workstreams, coordinating delivery with the BI and Data Engineering teams.Guide deep-dive analysis into pricing performance, margin impact, and stock clearance effectiveness.Ensure high standards in analytics output, including documentation, scalability, and reproducibility.Influence strategy by embedding data in key commercial forums and decision cycles.Champion the use of data across the commercial org, raising data literacy and coaching stakeholders on how to use insights.Work with a modern data stack, including Redshift, BigQuery, Matillion, and Retool.What We’re Looking For

Leadership: Proven ability to lead and grow a team of analysts, building a culture of delivery, curiosity, and collaboration.Commercial analytics expertise: Deep understanding of trading, pricing, margin, and product lifecycle in a retail context.Stakeholder influence: Trusted partner to Heads of Trading, Pricing, and Commercial Ops; able to translate business needs into analytical strategy.Delivery ownership: Comfortable managing multiple workstreams, aligning resources, and delivering through others.Technical understanding: Strong SQL fluency and experience overseeing analytics products built in Metabase or equivalent BI tools (Tableau, Power BI, Looker).Visualization skills: Designs clean, usable dashboards in Metabase (or experience with Tableau, Looker, PowerBI).Communication: Able to present complex insights clearly and credibly at all levels, from squad to exec forums.Collaboration: Works across functions with BI, Supply, Product, and Data teams to land scalable data solutions.Education and Experience: Degree in a quantitative field (Mathematics, Economics, Statistics, Engineering) and 6+ years of analytics experience—2–4 years in a team management or senior stakeholder-facing role, ideally in a retail or commercial operations context.Location

This role is based in Nuneaton and requires occasional travel to other Holland and Barrett locations. We support hybrid working with a minimum of 2 days in the office.Wellbeing and Lifestyle Benefits

Health Cash PlanLife AssuranceIncentive SchemeVirtual GPPrivate MedicalFree at-home blood test kitHoliday Purchase optionPension ContributionAccess to Wellhub with gyms, studios and wellbeing appsDiscounts and Savings

25% Colleague Discount with Free Next Day DeliveryExclusive Discounts from a wide range of partners£50 annual product allowance to spend in-storeLearning and Development

Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning LibraryAnd moreWe are committed to a diverse and inclusive workplace and to EPIC values (Expertise, Pioneering, Inclusive, Caring). Holland and Barrett does not accept unsolicited resumes from search firms/recruiters. Our selection process includes a coding assessment, role-specific questions, an interview, a case study, a follow-up review, and conversations with team members to assess ..... full job details .....