Senior Data Analyst

Key Responsibilities Reporting and Business Analysis Produce and maintain regular reports for senior management and regional heads, ensuring accurate and timely tracking of key performance metrics. Monitor daily sales activity, including applications, payments, and visa submissions, and provide clear daily performance reports. Analyse sales pipeline data to support forecasting for future intakes, including segmentation by nationality, conversion stage, and visa risk factors. Develop and maintain dashboards and reporting tools using Microsoft Excel and Power BI. Identify trends, performance gaps, risks, and opportunities and translate findings into actionable recommendations. Evaluate team and regional performance against agreed KPIs and provide insights to support continuous improvement. Conduct ad hoc analysis and reporting to support strategic and operational decision-making. CRM and Data Management Provide support to sales teams on CRM-related queries, troubleshooting issues and ensuring effective and consistent system usage. Contribute to the development, enhancement, and implementation of CRM systems and projects to improve operational efficiency, data quality, and reporting capabilities. Maintain and update the agent database, ensuring data is accurate, complete, up to date, and compliant with relevant requirements. Identify opportunities to automate manual reporting and data processes using Python and other appropriate tools. Establish and maintain robust data ..... full job details .....