https://jobs.co.uk/job/senior-customer-service-officer-workforce-staffing-ltd--3bd9c7d8-dacc-417c-8687-edf9014bd185 RSS feed for Senior Customer Service Officer at Workforce Staffing Ltd. en-gb Wed, 20 May 2026 14:46:31 GMT https://jobs.co.uk/job/senior-customer-service-officer-workforce-staffing-ltd--3bd9c7d8-dacc-417c-8687-edf9014bd185 https://jobs.co.uk/job/senior-customer-service-officer-workforce-staffing-ltd--3bd9c7d8-dacc-417c-8687-edf9014bd185 Wed, 20 May 2026 11:53:42 GMT Location: Prestbury | Salary: 15.06-15.06 Hourly | Type: Temporary | Senior Customer Service Officer Location; Cheltenham £15.06 per hour 37 hours per week Temporary Contract ongoingAre you an experienced customer service professional with a passion for delivering exceptional service and resolving complex customer enquiries? We are recruiting for a Senior Customer Service Officer to join a busy and fast-paced organisation based in Cheltenham. This is a varied and rewarding opportunity for someone who thrives in a customer-focused environment and enjoys supporting service improvements across a wider business function.The Role You will act as a key point of contact for customer enquiries, supporting complaint management processes, handling escalated issues and working closely with internal teams to deliver positive outcomes for customers.Key Responsibilities . Handle customer enquiries across a range of communication channels . Take ownership of more complex and escalated customer queries . Liaise with internal departments and external organisations to resolve issues efficiently . Deliver a professional and customer-focused service at all times . Support and coordinate corporate complaints and customer feedback processes . Promote best practice in com... Temporary