https://jobs.co.uk/job/senior-customer-service-executive-reed--7f8b24c8-7327-4d3e-92c4-44852312edb2 RSS feed for Senior Customer Service Executive at Reed. en-gb Fri, 12 Jun 2026 14:52:25 GMT https://jobs.co.uk/job/senior-customer-service-executive-reed--7f8b24c8-7327-4d3e-92c4-44852312edb2 https://jobs.co.uk/job/senior-customer-service-executive-reed--7f8b24c8-7327-4d3e-92c4-44852312edb2 Fri, 12 Jun 2026 11:52:06 GMT Location: York | Salary: 30000.00-30000.00 Annual | Type: Permanent | Senior Customer Service ExecutiveLocation: York City CentreJob Type: Full-timeAnnual Salary: Paying up to £30,000 plus 1k bonusWorking Hours: Monday to Friday with shifts between 8.00am and 6.00pm (Either 8.00 5.30, or 9.30-6.00). Occasional weekend cover required (9.00am-5.00pm) with time off in lieu during the week.Do you have 2+ years previous call handling/call centre experience and want to work for one of the best in the business? Look no further.We are currently hiring for 3 Senior Customer Service Executives where you will play a pivotal role in delivering a first-rate, end-to-end customer experience. This position is crucial for supporting our clients ambition to exceed customer expectations and drive loyalty.Day-to-day of the role:Act as a key point of contact for customers ensuring a seamless experience.Handle inbound and outbound communications across multiple channels including phone, email, and digital platforms, focusing on high-quality written communication.Provide clear, accurate, and engaging responses to customers.Efficiently and accurately issue confirmations and processing online requests.Proactively resolve customer queries and issues, taking ownership through ... Permanent