https://jobs.co.uk/job/senior-customer-service-advisor-thomas-gray-ltd--5b2c0aff-19df-44d8-af40-a7bf0b6ef077 RSS feed for Senior Customer Service Advisor at Thomas Gray Ltd. en-gb Fri, 26 Jun 2026 19:24:58 GMT https://jobs.co.uk/job/senior-customer-service-advisor-thomas-gray-ltd--5b2c0aff-19df-44d8-af40-a7bf0b6ef077 https://jobs.co.uk/job/senior-customer-service-advisor-thomas-gray-ltd--5b2c0aff-19df-44d8-af40-a7bf0b6ef077 Thu, 25 Jun 2026 23:00:00 GMT Location: Huntingdon | Salary: £45000 - £50000/annum Plus Package | Type: Permanent | With a first-class reputation for quality and multiple years as a 5* Housebuilder, our client are looking for a best-in-class Customer Service executive to oversee the entire Customer Journey on their latest flagship development. With ownership spanning from legal completion through to aftercare, you will manage every aspect of the process including Home Demonstrations, Snagging, and the coordination of any remedial works. Key Responsibilities: Be the first point of contact for homeowners following legal completion. Conduct homeowner welcome meetings and explain the aftercare process. Log defects accurately within the customer care system. Prioritise issues according to severity. Arrange inspections where required. Please get in touch for more details and a confidential chat with George. Ref: 4401GM Permanent