https://jobs.co.uk/job/senior-customer-service-advisor-tate--b6ebb8b7-8c14-404c-87ce-9b08819f4aba RSS feed for Senior Customer Service Advisor at Tate. en-gb Fri, 01 May 2026 10:35:10 GMT https://jobs.co.uk/job/senior-customer-service-advisor-tate--b6ebb8b7-8c14-404c-87ce-9b08819f4aba https://jobs.co.uk/job/senior-customer-service-advisor-tate--b6ebb8b7-8c14-404c-87ce-9b08819f4aba Wed, 29 Apr 2026 23:00:00 GMT Location: Southampton | Salary: £31000/annum | Type: Permanent | Senior Customer Service Advisor Location: Southampton Salary: -31,000 per annum + Bonus Working Pattern: Hybrid (once fully trained) Hours: Monday to Saturday, 5 days per week 8:00am-5:30pm or 9:00am-5:30pm (Saturdays 8am - 4pm and working from home once trained) Saturdays worked on a 1-in-3 rota, with a lieu day during the week About the Company Our client is an established, values-driven organisation that genuinely invests in its people. With a strong commitment to delivering 100% customer satisfaction, they are seeking a Senior Customer Service Advisor to join their growing team. This role is ideal for a customer-focused professional with experience in training, coaching, and supporting colleagues in a contact centre or customer service environment. Key Responsibilities Liaise with customers via telephone and webchat, responding to enquiries professionally and efficiently Book appointments and manage customer schedules Obtain and evaluate relevant information to resolve product and service enquiries Provide accurate pricing and service information Support administrative tasks, including managing returned mail and updating customer records Assist t... Permanent