https://jobs.co.uk/job/senior-customer-service-advisor-search--50feb93c-ed7e-41f3-af72-5467e0cd4fa1 RSS feed for Senior Customer Service Advisor at Search. en-gb Thu, 11 Jun 2026 21:55:37 GMT https://jobs.co.uk/job/senior-customer-service-advisor-search--50feb93c-ed7e-41f3-af72-5467e0cd4fa1 https://jobs.co.uk/job/senior-customer-service-advisor-search--50feb93c-ed7e-41f3-af72-5467e0cd4fa1 Wed, 10 Jun 2026 23:00:00 GMT Location: Chester | Salary: £35000/annum | Type: Permanent | Senior Customer Service Advisor - Debt Support Chester (Hybrid - up to 3 days a week working from home following initial training period) Up to -35,000 | Permanent We''re hiring a Senior Customer Service Advisor to support clients through complex and sensitive financial situations. This is a meaningful role where your judgement, empathy, and problem-solving skills will make a real difference. The Role Provide end-to-end debt support and guidance Manage complex, high-risk, and vulnerable cases Handle sensitive conversations with professionalism and care Support colleagues with specialist advice on challenging scenarios Maintain accurate records and ensure compliance About You Experience in customer service, complaints, or case handling Confident managing sensitive or complex situations Strong communication, empathy, and decision-making skills What''s on Offer Up to -36,571 salary Hybrid working (after training) Supportive, purpose-led environment Career development opportunities Key Requirements Available for assessment day: 18th or 19th June Available to start: 27th July First 12 weeks office-based (full training required) Flexible shi... Permanent