https://jobs.co.uk/job/senior-customer-service-advisor-reed--b306f2bd-71a5-49fc-882c-d01248593e9f RSS feed for Senior Customer Service Advisor at Reed. en-gb Sat, 25 Apr 2026 13:11:13 GMT https://jobs.co.uk/job/senior-customer-service-advisor-reed--b306f2bd-71a5-49fc-882c-d01248593e9f https://jobs.co.uk/job/senior-customer-service-advisor-reed--b306f2bd-71a5-49fc-882c-d01248593e9f Tue, 21 Apr 2026 11:52:36 GMT Location: Watford | Salary: 28000.00-28000.00 Annual | Type: Permanent | Senior Customer Service AdvisorLocation: Watford (walking distance to town centre)Hours: Monday to Friday, 9:00am - 5:30pmType: Full-time Office-based (no hybrid or remote working)An experienced Senior Customer Service Advisor is required to join a busy, hands-on and friendly office environment based in Watford. This role sits within a global business with offices in Watford, the USA, and Australia, offering a varied and fast-paced workload within a supportive team.You will be working closely with a team of 10 office-based staff, supporting customers and internal teams while taking full ownership of orders and customer queriesKey Responsibilities:Managing a high volume of customer enquiries via emailAnswering queries and providing clear, professional customer supportCreating and managing quotationsProcessing online ordersCreating new orders and managing special ordersCreating stock codesBooking stock in and outAllocating and dispatching ordersLiaising with UK warehouse staffUpdating customers on order progress and timelinesSkills and Experience Required:Previous experience in a customer service or order processing roleProficiency in SAGE 200 is essentialConfident communicating with... Permanent