https://jobs.co.uk/job/senior-customer-journey-manager-ba-trade-surveillance-pontoon--d3ef037a-2e34-4dc0-b196-fb2cfbfb5cf2 RSS feed for Senior Customer Journey Manager (BA) - Trade Surveillance at Pontoon. en-gb Thu, 18 Jun 2026 19:19:52 GMT https://jobs.co.uk/job/senior-customer-journey-manager-ba-trade-surveillance-pontoon--d3ef037a-2e34-4dc0-b196-fb2cfbfb5cf2 https://jobs.co.uk/job/senior-customer-journey-manager-ba-trade-surveillance-pontoon--d3ef037a-2e34-4dc0-b196-fb2cfbfb5cf2 Wed, 17 Jun 2026 23:00:00 GMT Location: City of London | Salary: Negotiable | Type: Contract | Job Advert: Senior Customer Journey Manager (BA) - Trade Surveillance Remediation Location: London (Hybrid - 2 days onsite per week) Contract: Fixed Term Contract (6 months with potential to extend) Are you ready to take your career to the next level in the dynamic world of finance? Our client is seeking a talented and driven Senior Customer Journey Manager (BA) to lead the charge in Trade Surveillance Remediation! Join a team that values innovation, collaboration, and excellence as you play a pivotal role in shaping the future of market surveillance. Role Purpose: In this exciting position, you will lead the development of Business Requirements Documents (BRDs) for Trade Surveillance. By translating intricate front-office business activities into clear, risk-based surveillance requirements, you will ensure that our surveillance platform effectively monitors for market abuse risks. Key Responsibilities: Business & Desk Understanding: - Gain in-depth knowledge of trading desk structures, mandates, and products. - Understand the end-to-end trade lifecycle and flow of business. - Engage with Front Office, Markets Platform, Risk, and Surveillance stakeholders to ... Contract