Senior Customer Insights Manager

Senior Customer Insights ManagerSalary: £75,000 - £90,000 + bonus + benefitsLocation: Hybrid (UK-based, multi-market remit)Are you ready to own a multi-market analytics platform used across 12 countries?Do you want to shape predictive pricing and promotional strategy at scale?Looking for real commercial influence - not just reporting?We are hiring a Senior Customer Insights Manager to lead Shopper and Revenue Growth Management (RGM) insight within a global blue-chip FMCG environment.The Role - Senior Commercial Analytics ManagerAs Senior Customer Insights Manager, you will sit at the centre of Commercial Analytics, partnering with RGM, Category Development and Sales teams globally.You will combine platform ownership, advanced analytics leadership and high-impact commercial research and stakeholder engagement.5 Core Areas of Responsibility1 Product Owner - RGM Analytics HubOwn the RGM Analytics Hub (live across 12 markets)Ensure smooth day-to-day platform performanceDrive user adoption and stakeholder engagementPrioritise and deliver system enhancementsIntegrate new data sources and analytics capabilities2 Shopper and RGM Research LeadershipDefine and prioritise key commercial business questionsLead end-to-end research projectsTranslate analytics into actionable recommendationsEnsure insights scale across marketsInfluence commercial decision-making3 Predictive and Prescriptive AnalyticsLead pricing and promotional modelling pilotsExpand advanced analytics across additional ..... full job details .....