Senior Customer Engagement Officer

Job Title: Senior Customer Engagement OfficerContract Type: PermanentSalary: £42229.00 per annum (£46674.00 per annum is achieved after 12 months successful performance in the role) Working Hours: 35 Hours per weekWorking Pattern: Monday-Friday, HybridLocation: Speke, LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don''t meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.The difference you''ll make as a Senior Customer Engagement Officer To lead customer engagement activities that support Riverside''s stock condition survey programme, ensuring customers are effectively engaged, and ensuring survey targets are achieved. The postholder will manage a team of customer engagement and administrative colleagues, coordinate engagement campaigns, work across departments and suppliers to remove barriers to access, and provide operational leadership for customer-facing activities that support survey delivery. Be accountable for driving improvements ..... full job details .....