Senior CRM Manager

Senior CRM ManagerLondon - hybrid 3x a week in officeSalary up to £65,000This is a rare opportunity to step into a senior, client-facing CRM role where strategy, insight, and delivery carry equal weight. You will play a central role in shaping CRM programmes for well-known brands, acting as a trusted advisor while still staying close to execution and impact.The Company They are a fast-growing digital growth agency based in central London, known for combining data-driven insight with creative CRM thinking. The business partners with a wide range of established, high-profile organisations across media, publishing, and consumer sectors. With a strong reputation for quality and a collaborative culture, they offer an environment where CRM specialists can genuinely influence client outcomes.The Role As Senior CRM Manager, you will lead CRM projects end to end across a portfolio of clients, balancing strategic direction with hands-on delivery. You will work closely with senior client stakeholders while guiding and supporting more junior team members on projects. Key responsibilities include:Developing multi-channel CRM and contact strategies aligned to commercial objectivesManaging email, push, and SMS activity, including segmentation, automated journeys, and dynamic contentReviewing existing CRM activity to identify opportunities to improve performance and efficiencyAdvising clients on how to maximise value from their CRM and marketing technologySupporting CRM platform ..... full job details .....