https://jobs.co.uk/job/senior-crm-engagement-manager-big-red-recruitment-midlands-limited--fee53219-5624-4cab-838e-d2dd718fb3df RSS feed for Senior CRM Engagement Manager at Big Red Recruitment Midlands Limited. en-gb Fri, 14 Aug 2026 16:18:23 GMT https://jobs.co.uk/job/senior-crm-engagement-manager-big-red-recruitment-midlands-limited--fee53219-5624-4cab-838e-d2dd718fb3df https://jobs.co.uk/job/senior-crm-engagement-manager-big-red-recruitment-midlands-limited--fee53219-5624-4cab-838e-d2dd718fb3df Fri, 14 Aug 2026 11:51:59 GMT Location: Reading | Salary: 80000.00-80000.00 Annual | Type: Permanent | We''re looking for a Senior CRM Engagement Manager to join a growing technology business, leading customer-facing CRM projects and a team of delivery professionals. This is a strategic and hands-on role, focused on understanding customer challenges, developing CRM roadmaps and leading projects through to successful delivery with Implementation Consultants who will do the technical configuration. Key responsibilities: Lead complex, end-to-end CRM projects Engage with C-suite and senior customer stakeholders Identify CRM problems and develop practical solutions/roadmaps Manage and develop a team of Engagement Managers and specialists Oversee project scope, budgets, timelines, risks and delivery Drive CRM optimisation, data quality and process improvements About you: 7+ years'' CRM project management/consulting experience Experience with Salesforce, Dynamics or similar CRM platforms Strong strategic, commercial and problem-solving skills Proven team leadership experience Confident working with senior stakeholders Agile, Waterfall or hybrid project experience Permanent position Reading based office, 3x days office-based, 2x days remote working per week Salary up to £90,000 + ... Permanent