https://jobs.co.uk/job/senior-crm-engagement-manager-big-red-recruitment--6985bf6c-194d-4ff9-85ef-e4f3505cf74a RSS feed for Senior CRM Engagement Manager at Big Red Recruitment. en-gb Thu, 13 Aug 2026 14:10:49 GMT https://jobs.co.uk/job/senior-crm-engagement-manager-big-red-recruitment--6985bf6c-194d-4ff9-85ef-e4f3505cf74a https://jobs.co.uk/job/senior-crm-engagement-manager-big-red-recruitment--6985bf6c-194d-4ff9-85ef-e4f3505cf74a Thu, 13 Aug 2026 11:51:50 GMT Location: Reading | Salary: 80000.00-80000.00 Annual | Type: Permanent | We''re looking for a Senior CRM Engagement Manager to join a growing technology business, leading customer-facing CRM projects and a team of delivery professionals. This is a strategic and hands-on role, focused on understanding customer challenges, developing CRM roadmaps and leading projects through to successful delivery with Implementation Consultants who will do the technical configuration.Key responsibilities:Lead complex, end-to-end CRM projectsEngage with C-suite and senior customer stakeholdersIdentify CRM problems and develop practical solutions/roadmapsManage and develop a team of Engagement Managers and specialistsOversee project scope, budgets, timelines, risks and deliveryDrive CRM optimisation, data quality and process improvementsAbout you:7+ years'' CRM project management/consulting experienceExperience with Salesforce, Dynamics or similar CRM platformsStrong strategic, commercial and problem-solving skillsProven team leadership experienceConfident working with senior stakeholdersAgile, Waterfall or hybrid project experiencePermanent position Reading based office, 3x days office-based, 2x days remote working per week Salary up to £90,000 + benefits We are an equal ... Permanent