Senior Credit Manager, Business Borrowing

Overview

We’re on a mission to make money work for everyone. We’re moving away from the complicated and confusing ways of traditional banking. Our product offering has grown a lot in the last 10 years in the UK, including personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards. UK customers can save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, plus financial education on social media and award-winning customer service, we have a history of creating magical moments for our customers. We’re not about selling products—we want to solve problems and change lives through Monzo. Hear from our UK team about what it’s like working at Monzo.London or Remote (UK) | £119,000 - £161,000 + Options + Benefits

RoleCredit Managers and Analysts – Credit Risk

Our Borrowing (lending) team is growing and we’re looking for Credit Managers and Analysts for our credit risk function to grow lending to our business banking customers. The ideal candidate should have knowledge of providing credit to small and medium-sized sole traders and limited companies, automated decisioning and Credit Risk Management activities. You will work in the credit risk team responsible for credit strategy for our business lending products. As the size of our Business Banking customer base grows, we are building lending products to support our customers’ funding needs. We aim to create a genuine feel-good factor when it comes to business credit and are looking for driven, analytical and creative individuals to help us achieve this goal.

Responsibilities

Lead initiatives designing and implementing credit and pricing strategies for our business lending products

Monitor the performance of existing strategies and iterate to improve them

Support the design and roll-out of new products and customer journeys

Lead initiatives to improve credit underwriting, boost growth and/or manage portfolio risk

Collaborate with engineering, marketing, product, risk and control to design and deliver initiatives

Oversee development and monitoring of credit models to forecast cash flows and assess net present value of new lending cohorts

Provide guidance on credit proposals to be adopted as Monzo underwriting policy

Support the design and roll-out of new lending strategies by translating data patterns into insights

Promote a data culture through robust database tables and dashboards to support data-driven decisions

Assess how the lending portfolio of particular products will perform over time

Mentor and manage a team of credit analysts

Qualifications

Strong domain expertise in providing lending products to small businesses

Deep understanding of how business lending works, including regulation and industry best practice

Solid understanding of lending economics and experience developing and deploying underwriting strategies and credit models

Strong analytical and data capabilities, with technical coding skills. SQL is a must; Python and Looker are a plus

Dynamic energy, keen to improve products and implement changes for customers

Strong communication skills and ability to articulate decision points

Experience in project management and leading high-performing teams

Ability to collaborate with diverse skill sets and personalities

Working understanding of UK lending regulations

Motivated to bring positive impact to customers and Monzo

The Interview ProcessOur interview process involves four main stages:

Recruiter Call

Initial Call

Take Home Task

Final stage (four interviews) including a case study, role-specific, technical leadership, and values interview

Process typically takes 3–4 weeks, with flexibility for your availability. For questions, contact tech-hiring@monzo.com.

What’s in it for you£119,000 to £161,000 plus stock options + benefits. We can help you relocate to the UK and sponsor visas. This role can be based in our London office or distributed within the UK (with occasional London meetings).

Flexible working hours and a learning budget of £1,000 per year for books, training courses and conferences. And much more—see our full list of benefits.

Equal opportunities for everyone. Diversity and inclusion are a priority at Monzo, with support for all employees to grow with us. Read more in our blog, the 2024 Diversity and Inclusion Report and the 2024 Gender Pay Gap Report. We are an equal opportunity employer and do not discriminate on age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability status. If you have a preferred name, please use it when applying.

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