img
Permanent

Senior Credit Controller

Manchester
money-bag £28000 - £30000/annum
Posted Yesterday

Portfolio Credit Control are currently partnered with a reputable business who are based in the heart of Manchester! In partnership we are looking to recruit an experienced Senior Credit Controller to work within a successful and ever-growing team. This role offers the opportunity to work with a major player as well as a clear line of career development!



THE ROLE

With a direct reporting line into the Head of Credit Control, the position is ideal for an individual who is bright, confident, positive and an excellent communicator. You will need to bring a minimum of three years'' experience in a Credit Control role and be capable of working in a fast paced and dynamic but supportive team environment.



day to day responsibilities

  1. Take full responsibility for your own daily call schedule of overdue client accounts
  2. Handling payment and service queries principally by telephone, but also by email and letter
  3. Providing "Super Duper Service" when engaging with the client, handling client enquiries and making the necessary notes on our systems to maintain accurate and timely records
  4. Processing debit/credit card payments
  5. Liaising with Client Experience and Client Retention departments.
  6. Driving a greater working collaboration with the Relationship Management team to reduce the time of invoice payments
  7. Review old debtor balances with team members, and come up with an action plan to reduce overdue balances


WHAT YOU BRING TO the TEAM

  1. Accountability for the overall performance of the team
  2. Adherence to individual Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for internal and external stakeholders
  3. Excellent Client Engagement, Cash Collection, Rescheduling Arrears, Direct Debit coverage, Outbound Call targets, Debtor Days, Collection Efficiencies, Aged Debt movements
  4. Preference for picking up the phone and speaking to clients over emailing them
  5. To ensure a high level of attendance and punctuality
  6. Ambitious with the determination to succeed
  7. Enthusiastic approach to coaching and development


BENEFITS

  1. 25 days'' holiday, plus bank holidays
  2. Day off on your birthday
  3. Cash plan for you (and your children, if any)
  4. Holidays increase after 2-and 5- years'' service
  5. Contractual sick pay
  6. Private medical insurance after 5 years'' service
  7. Pension Plan and Life Insurance
  8. Pension plan contributions increase after 5- and 7-years'' service
  9. Holiday season bonus after 3 years'' service
  10. Profit share scheme
  11. Season ticket loan scheme
  12. Cycle to work scheme
  13. Access to Employee Assistance Programme
  14. Company incentives, access to discount schemes
  15. Social sessions on the last Friday of the month with free food and drink
  16. Free 24/7 onsite gym

50474BR

INDCC

Other jobs of interest...

JDR Recruitment Limited
ManchesterToday
money-bag10000-500000 Annual
RK Accountancy
PrestwichToday
money-bagCompetitive
CV-Library
PrestwichYesterday
money-bag£28000 - £30000/annum
CV-Library
PartingtonYesterday
money-bag£13.34 - £14.88/hour

Perform a fresh search...

  • Create your ideal job search criteria by
    completing our quick and simple form and
    receive daily job alerts tailored to you!

Jobs. Straight to your inbox!