https://jobs.co.uk/job/senior-contact-centre-manager-sf-partners--278cb1e4-233b-4c36-895b-59516e564074 RSS feed for Senior Contact Centre Manager at SF Partners. en-gb Wed, 19 Aug 2026 20:14:45 GMT https://jobs.co.uk/job/senior-contact-centre-manager-sf-partners--278cb1e4-233b-4c36-895b-59516e564074 https://jobs.co.uk/job/senior-contact-centre-manager-sf-partners--278cb1e4-233b-4c36-895b-59516e564074 Tue, 18 Aug 2026 23:00:00 GMT Location: Grantham | Salary: £60000/annum | Type: Contract | Senior Operations Manager – Contact Centre 6-Month Fixed Term Contract – Maternity Cover Salary: £60,000 Hybrid: 2–3 days per week in the office 35 hours per week SF Partners are exclusively partnering with a fantastic business for an experienced Senior Operations Manager to join a large, performance-driven contact centre operation on a 6-month FTC. We are looking for someone who can quickly understand the operation, get underneath the data and identify where improvements can be made – then work through their management team to deliver a genuine and sustainable step change in performance. You''ll be joining an established organisation at an exciting point in its journey, with ambitious plans for the future. You''ll have the opportunity to make a visible impact while leading an operation that supports customers who can often be experiencing difficult and vulnerable circumstances. The Role Reporting into the Senior Operations Manager, you''ll take responsibility for a key area of the customer acquisition operation, leading through approximately 4–6 Team Managers. The operation supports customers from their initial enquiry through assessment and into the most appropriate sol... Contract