Senior Consultant - Lifecycle and Customer Growth

Senior Consultant - Lifecycle and Customer GrowthLondon / Hybrid5£55,000-£85,000 + bonusAre you an experienced CRM, lifecycle or customer growth consultant who enjoys solving complex marketing challenges?We''re working with one of the UK''s fastest-growing independent digital consultancies, helping ambitious brands improve customer acquisition, retention and lifetime value through smarter marketing, data and technology.This is a senior client-facing role combining customer strategy, CRM, MarTech and project delivery. You''ll advise recognised brands, build relationships with senior stakeholders and lead projects that turn customer growth strategies into practical, measurable solutions.The roleWorking across a portfolio of clients, you''ll act as both strategic adviser and delivery lead across lifecycle marketing, CRM and customer growth projects.Your responsibilities will include:Developing customer contact strategies to improve engagement, retention and commercial performanceDesigning end-to-end customer journeys across email, SMS, push, in-app and onsite channelsCreating lifecycle and retention roadmaps that improve customer experience, automation and operational efficiencyAdvising clients on CRM platforms, ESPs, CDPs, CRO tools and customer data architectureHelping clients understand what customer data they need, where it should live and how it can be activatedSupporting CRM platform selection, migration and implementation projectsAnalysing customer behaviour, campaign ..... full job details .....