Senior Compliance Assistant (Legal)

Our client, a very reputable firm are looking to appoint a Senior Compliance Assistant based in Wolverhampton. You will be tasked with supporting both clients and the business. You will lead a motivated team, drive excellence all whilst ensuring clients receive an outstanding experience & service.

To be considered for the role, you’ll require the following essentials:

• Previous experience of working within a legal or professional services environment
• Proven experience of working within a team leader, supervisory or people management role
• Knowledge of MS Office & Case Management Systems
• Knowledge & understanding of compliance & onboarding processes
• Excellent communication skills – both written & verbal
• Strong organisational skills
• High attention to detail

Within this position, you’ll also be:

• Guiding & supporting a team to deliver an outstanding customer experience, particularly with new business onboarding
• Providing ongoing training, one to one coaching & day to day support to team members
• Monitoring of workloads, reviewing team and individual performance and supporting the smooth running of the team
• Providing reports to management to provide key insights
• Contributing to ideas for process improvement to keep the business running smoothly & efficiently
• Working alongside the team in handling onboarding tasks for new business & clients
• Managing team resources
• Handling of escalations
• Collaborating with the wider team and business to resolve any queries and complaints efficiently
• Ensuring health & safety standards are being met

Salary & Working Hours

Salary is £28,000 - £35,000 per annum, dependant on experience

Working Hours are Monday – Friday, 9am – 5pm with 1 hours’ lunch

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

 Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.

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