Contract
Senior Complaints Manager
South East London
£21 per hour
Posted 6 days ago
To ensure that Complaints are responded to across all the Repairs and Investment Services in accordance with the corporate policy and targets.
To provide advice, guidance to staff, supervisors and senior management in RandI to ensure appropriate resolution and remedy of complaints and Members Enquiries, FOIs and other correspondence.
To support the preparation of complaints, review service responses a...
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