Senior Commercial Data Analyst - EMEA

Overview

Job title: Senior Commercial Data Analyst - EMEADepartment: Commercial OperationsLocation: Delta Park, Fareham, UK (Open to applications across EMEA)GLS: P02Working hours

Working hours: Monday – Friday, 37.5 hours per weekScope

Reporting to the EMEA Head of Commercial Data and as part of a small Data Governance team, this role supports CooperVision’s vision of executing a single enterprise data strategy. The successful candidate will be responsible for the successful execution of critical data maintenance tasks and analysis as well as supporting the markets as they carry out their own data management activities in alignment with the global data management framework. This role requires excellent communication skills, an understanding of how data and data maintenance supports commercial processes and business reporting with the technical skills to operate data environments and data quality.Job Summary

CooperVision has outlined a clear strategy to grow and establish itself as the #1 contact lens provider in Europe and the wider EMEA region, becoming a $1bn business by 2026. Reporting to the EMEA Head of Commercial Data, this role exists to ensure the integrity of the data assets created post OneVision deployment is maintained and that future development of ERP functionality in EMEA aligns to global design principles. CooperVision’s data structures and systems are more integrated than at any time before and expertise in Oracle’s order management functionality and Trading Community Architecture (TCA) is required at a regional level. This will ensure that the integrity of commercial data is maintained and new functional requirements are gathered in partnership with the global commercial operations team.Essential Functions and Accountabilities

Provide Oracle OTC and TCA expertise and guidance to the EMEA RegionPartner with the EMEA Commercial Systems Lead, Global Commercial Ops team when building new, or enhancing existing, functional requirements that create internal efficiency or improve the customer Order to delivery experienceProvide a focal point for up to 28 EMEA markets to ensure country data maintenance supports regional and global business process needsProvide regional expertise and hands-on support when executing changes in the cloud-based Oracle CDM customer mastering toolEnsure data ServiceNow ticket SLAs of 48 hours are adhered toWorking with the EMEA Head of Commercial Data, ensure that new customer set-up follows the new customer data set-up process for golden and non-golden data e.g. creation of an account and account relationships, establishing account bill to / ship to relationshipWorking with the EMEA Commercial Data Lead ensure that the maintenance of existing customer records adheres to global data standards e.g. data to enrich existing customer attributes, managing inactive records, movements of customers to new customer modelsSupport the region and work with the global team to develop and evolve customer data management including identification of new customer data frameworks that accurately represent the way CooperVision engages with its customersAdditional accountabilities include: maintaining contact data in Salesforce CRM, EMEA data changes to Salesforce Apttus accounts, Customer/Finance data for non-golden setup relating to products and pricing and supporting data governance of distribution data in JDAAnticipated role breakdown: 60% customer data analysis and management, 20% OTC functional capability review and enhancement, 10% personal developmentTravel

This role can be based anywhere in the UK or Europe and travel will be required depending on the needs of the project or depending on the needs of the Commercial Operations and Strategy functionQualifications, Knowledge, Skills and Abilities

The successful candidate will have a data management and analytics background with knowledge of information technology systems and toolsOracle EBS or fusionOracle TCA, Order to Cash modulesExcellent data manipulation skills using SQL, Python and ExcelGood communication and partnering skillsAttention to detailAbility to work accurately in a fast paced environmentGood knowledge of key commercial processesGood knowledge of how systems and data support key commercial processesGood analytical and problem solving skillsEnglish language - Excellent written and verbal communication skillsKnowledge of relevant applications such as Salesforce, eCommerce applications, big data solutions, and data management and linkage toolsWork Environment

Desk based – and expected to combine office working with home workingProlonged screen useOnsite – with internal flexible working policyExperience

Prior experience/expertise with Customer Master data, Oracle TCA structure, Salesforce (SFDC) and Manufacturing and Distribution using JDA is a plusExperience of data maintenance and analysis in MDM technology (preferably Oracle)Education

Bachelor’s degree in information technology related discipline preferredWhat we offer

You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more. We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.What you can expect

As a CooperVision employee, you’ll be welcomed into a diverse and progressive global business. We appreciate how important fostering an inclusive culture is and how different perspectives add value and contribute to our success.If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from ..... full job details .....