https://jobs.co.uk/job/senior-collections-advisor-honeycomb-jobs-ltd--06a98fc0-e953-4b67-84d7-6bdec28d7065 RSS feed for Senior Collections Advisor at Honeycomb Jobs Ltd. en-gb Sun, 24 May 2026 15:33:18 GMT https://jobs.co.uk/job/senior-collections-advisor-honeycomb-jobs-ltd--06a98fc0-e953-4b67-84d7-6bdec28d7065 https://jobs.co.uk/job/senior-collections-advisor-honeycomb-jobs-ltd--06a98fc0-e953-4b67-84d7-6bdec28d7065 Fri, 22 May 2026 11:52:30 GMT Location: City | Salary: 10000-500000 Annual | Type: Permanent | Honeycomb is pleased to partner with a respected financial institution to appoint a Senior Collections Advisor within their growing Belfast City Centre team. This is a full-time, 6- 12-month temporary position offering an excellent pathway for those looking to develop their career with a bank recognised for its positive culture, staff development, and impressive employee retention.The RoleAs a Senior Collections Advisor, you''ll be a key contact for customers facing financial difficulties, working within a telephony-based environment where inbound calls are central to the role. You will provide compassionate and effective support through:Engaging with customers primarily over the phone to gain a clear understanding of their financial circumstancesManaging sensitive, telephony-based conversations with empathy, professionalism, and confidenceAssessing individual situations to determine the most appropriate course of actionCreating realistic repayment and support solutions that meet both customer and business needsSignposting customers to trusted external organisations for additional financial or debt adviceRegularly reviewing customer plans to ensure they remain accurate and supporti... Permanent