Senior Client Relationship Manager

Senior Client Relationship Manager - Fixed Term ContractIn this role you will be responsible for a portfolio of admin-only clients, acting as the primary point of contact, accountable to the success of our business delivery model and build and maintain strong relationships with stakeholders to ensure satisfaction, retention, and loyalty. You will provide support, and address concerns, and identify opportunities, creating and maintaining sales strategies to generate revenue and collaborate with internal teams and stakeholders to ensure client satisfaction.This is a 12 month fixed term contract and can be based in any of our city centre offices with a hybrid workstyle.What does the role entail?Lead a portfolio of pensions admin-only clients.Line management responsibility of client relationship management support team members.Effectively partnership with clients and senior stakeholders.Communicate and collaborate effectively with colleagues and stakeholders at varying levels.Use a range of communication mediums to meet internal and external needs.Lead new client propositions and existing client improvement opportunities.Oversee and support transformation, installation and solutions implementation.Produce and present to varying stakeholders on a range of pensions administration and technology services and outcomes.Enable and adopt effective risk management and governance frameworks.Foster rapport and strategic partnerships with stakeholders.Offer technical advice and support to ..... full job details .....