Senior Client Programme Manager

Senior Client Programme Manager (FTC)A leading professional services firm is seeking a Senior Client Programme Manager to join its Client Development team on a fixed-term contract. This is a high-impact role focused on embedding a culture of client excellence and strengthening strategic relationships across the business.Reporting to the Head of Client Development and Relationships, the successful candidate will lead on key client programmes, including account management, client listening, intermediary relationships, and alumni initiatives. The role combines strategic oversight with hands-on delivery, partnering closely with senior stakeholders to drive growth and enhance client experience.Key responsibilities:Lead and evolve client listening programmes, ensuring feedback drives actionable insightsDevelop and implement best-practice frameworks for client targeting and key account managementOversee strategic account planning to increase client engagement and revenue growthSupport and advise partners on managing client relationships and maximising opportunitiesDrive intermediary and alumni programmes to strengthen referral networksChampion effective use of CRM systems and client data to inform decision-makingDeliver reporting, insights, and presentations to senior stakeholders and committeesLine manage and develop team members within the client development functionAbout you:Proven experience managing key client or account programmes within professional servicesStrong track ..... full job details .....