Senior Client Accounts

OverviewPear Recruitment – Senior Client Accounts – Paddington

Salary - £42,000 - £48,000

Working hours: Monday – Friday (1 day work from home)

EXPERIENCE IN REAPIT ESSENTIAL

Our client, a successful Estate Agent is looking for a Senior Client Accounts Assistant for their branch in Paddington. We are specifically looking for candidates with Reapit and Property experience. You will play a key part in their client retention plans by working with landlords and tenants with a focus on building long term relationships. You will be confident in this position and be able to take ownership of the process from start to finish.

Responsibilities

Importing tenancy details

Managing queries

Collaborating with landlords, and tenants

Dealing with deposits returns and de-registering

Following up on rent arrears

Ensuring payment details are compliant with the requirements of the Direct Debit Guarantee Scheme

Understanding of overseas landlords’ tax

Investigating queries and taking relevant action

Ensuring all tasks are performed in a timely and accurate manner

Responsible for running timely audits on the landlord records to catch any overseas landlords who have not been marked as overseas

Produce and proof Income and expenditure reports as and when requested by landlords

Liaising with landlords, tenants, and tenant guarantors verbally and in writing, where rent arrears exist and securing settlement as soon as possible

Essential attributes

Excellent organisational skills and methodical approach

Experience and knowledge in a similar role

Lettings Property market experience and knowledge

Highly developed and confident communication skills

Enthusiastic and positive

Eager to learn and develop

IT Literate - database system, word, excel (vlookup and pivot tables preferable)

Reliable and punctual

Customer focus

Reapit experience is essential

Team player

If you are interested in this role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.

Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.

Confidentiality

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